Should your company use a business text messaging app?
In short, if you're looking for a more effective way to get your customers' attention- yes, you should look into a business text messaging app, like MyCloud Messenger. With an average open rate of 99% and an average conversion rate of 29%, text messaging can help you upsell and increase your conversion rate. Our app can also be used to send appointment reminders, customer surveys, and much more.
Why MyCloud Messenger is the best business text messaging service for many small businesses:
The MyCloud Messenger app works together with our phone service and allows you to text message from the same VoIP phone number that your business already uses to make calls. All of your contacts are in one unified platform and you have the flexibility to text message your customers one on one or broadcast announcenments to them- all while maintaining their privacy by keeping the sent-to list completely anonymous.
Why our customers choose the MyCloud Messenger business text messaging app:
SEAMLESS INTEGRATION
Send & receive messages using the same VoIP phone number that your business already uses, so your customers know who's texting them.
BETTER PERFORMANCE
It's estimated that the conversion rate for text marketing for small business is a staggering 29%- nearly double that of email.
SALES AUTOMATIONS
With MyCloud Messenger, you can create automated or broadcast messages and set up campaigns to nurture existing or new customers.
Why use MyCloud Messenger instead of another business SMS app, such as Google Voice?
MyCloud Messenger integrates fully with your already existing VoIP phone service, which means your contacts will be easy to access and you can send text messages from the same phone number that you use to make calls. Your customers will recognize your phone number, which means more efficient communication and less confusion. MyCloud Messenger was specifically built with your business in mind and has features such as customer surveys, automations, and analytics that Google Voice doesn't offer.
Build your business with these text marketing features:
CAMPAIGNS
Keep leads engaged, customers loyal and employees informed with text campaigns over days, weeks, or months.
TIMETEXT
Schedule texts to be sent at a specific date and time for follow up, special offers, or additional customer info.
TEXTCAST
Broadcast news to communities, customers or employees about sales, upcoming special events and more.
CRM INTEGRATION
Integrate the MyCloud app with your CRM tool to streamline your contact management and automate communication.
KEYWORDS
Automate responses to inquiries using pre-set replies to common questions based on keywords.
TAGS
Keep customers organized by tags based on events, interactions, and campaigns.
SURVEYS
Get feedback from customers about service quality, products and more with quick text polls.
PATHWAYS
Route customers to customer service agents or sales reps through text responses.
Start using the MyCloud Messenger App
Our team would be happy to help you get set up and start utilizing our business text messaging app!
If you're not a Touch Base Telecom customer yet: